marketing – White Orchid Insights https://staging.whiteorchidinsights.com Marketing & PR Agency in Hong Kong Wed, 19 Feb 2025 12:12:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.7 https://staging.whiteorchidinsights.com/wp-content/uploads/2020/09/cropped-cropped-WOI-logo-32x32.jpg marketing – White Orchid Insights https://staging.whiteorchidinsights.com 32 32 Getting Coverage and Improving Media Presence https://staging.whiteorchidinsights.com/news/getting-coverage-and-media-presence/ Wed, 17 Jan 2024 05:00:54 +0000 https://staging.whiteorchidinsights.com/?p=504574

A Strategic Guide for Hong Kong Businesses

In this WOI blog: Getting media support and coverage in 2024 – how to take the luck and guess work out of your marketing, communications, and public relations strategy, increase leads, sales, and share of conversation. 

Creating a well-thought-out media engagement strategy is crucial in markets where news travels swiftly, and public perception can shift rapidly. Here’s a comprehensive guide on how to effectively engage with the media for organic coverage in Hong Kong.

1. Understand the Media Landscape

Unpopular truth – your brand’s PR activity needs to slot into the media’s priorities (not the other way around). The media create and share content based upon the interests and needs of their audiences and advertisers. This seems like an obvious point, but it’s one that’s often forgotten. An example being – brand A has a new product to launch and engages a PR agency to issue a press release.

If this press release is not formulated and pitched in the correct way, content and timing being key, then it will not lead to coverage. Media work to their own content calendar, audience preferences, and commercial priorities. It’s important to be aware of these and work with the media for mutual benefit. With your PR or communications agency, identify key players and comprehend their audience demographics, editorial policies, and preferred communication channels.

2. Build Strong Relationships

Establishing meaningful relationships with journalists and media professionals is fundamental. Attend industry events, networking functions, and press conferences to connect with reporters. Engage in genuine conversations, share valuable insights, and cultivate relationships over time. Building a rapport with key media figures can lead to more favourable coverage. Your PR agency can do this on your behalf, representing the brand and having conversations on your behalf. 

3. Craft a Compelling Narrative

Develop a compelling and newsworthy narrative that aligns with your brand values and resonates with the local audience. Whether it’s a product launch, a corporate milestone, or a community initiative, ensure your story is relevant and interesting. Highlight the unique aspects of your business that differentiate you from competitors.

Getting Coverage and Improving Media Presence
4. Optimise Online Presence

Maintaining a strong, authentic, and consistent online presence is crucial for organic media coverage. Invest in a well-designed website, regularly update your social media channels, and leverage search engine optimisation (SEO) techniques to increase your visibility online. Journalists often turn to online sources for information, so having a strong digital footprint enhances your chances of being discovered.

5. Press Releases and Media Kits

Craft professionally written press releases and media kits that provide comprehensive information about your news or event. Tailor your content to the preferences of different media outlets, ensuring that it aligns with their editorial style and tone. Include high-quality visuals, such as images or infographics, to make your content visually appealing.

 6. Utilise Social Media Effectively

Leverage social media platforms to amplify your message and engage with both the public and the media. Share your press releases, updates, and relevant content across various channels. Monitor social media trends and actively participate in conversations to stay relevant and capture the attention of journalists and influencers.

7. Engage in Thought Leadership

Position yourself and your business as thought leaders in your industry. Contribute articles, opinion pieces, or expert insights to reputable publications. By sharing valuable knowledge and insights, you not only enhance your credibility but also increase the likelihood of being approached by the media for expert commentary on relevant topics. 

Getting Coverage and Improving Media Presence

8. Be Responsive and Accessible

 Journalists work to tight deadlines, so being responsive and accessible is crucial. Provide a dedicated point of contact for media inquiries, and ensure they have access to the information they need promptly. Being reliable and accommodating establishes a positive relationship with the media.

9. Monitor and Analyse Coverage

Keep a close eye on media coverage related to your business. Use media monitoring tools to track mentions, sentiment, and trends. Analyse the effectiveness of your media engagement strategy and make necessary adjustments based on the feedback and coverage received.

10. Stay Informed and Adaptive

Staying informed about current events, trends, and issues is vital. Be adaptive and adjust your media engagement strategy accordingly. Responding quickly to emerging opportunities or challenges can set your business apart and garner organic coverage.

In conclusion, navigating the media landscape in Hong Kong requires a strategic and holistic approach. By understanding the local media landscape, building strong relationships, crafting compelling narratives, and utilising digital tools effectively, businesses can enhance their chances of securing organic media coverage and ultimately boost their brand presence in this vibrant city.

To find out more, contact us at sarah@whiteorchidinsights.com

We hope you found this blog useful, to find out more about what we do, visit our services page. You may also find this blog interesting: 4 ways to scale your small business in 2024.

Check out the following resources for media listening, news sharing, and content scheduling: Brandwatch, Mailchimp, Meltwater, & Hootsuite.

Did you enjoy this blog? Please support us by sharing it using the buttons below. 

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This 7,000-Year-Old Health System Just Fixed What My GP Couldn’t

My Ayurvedic Awakening in Sri Lanka’s Secret Sanctuary by Sarah Keates. Sri Lanka is famous for its tea, temples, and tropical beaches, but I arrived seeking something more profound: Ayurveda, the ancient Indian wellness system known as the “science of life.” Ayurveda takes a holistic approach to health, aiming to balance mind, body, and spirit. At its heart are the three fundamental energies, or doshas: Vata, Pitta, and Kapha. In simple terms, these doshas are like elemental personality types. Vata (air and ether) is the energy of movement – think creativity and spontaneity, but also restlessness. Pitta (fire and water) is the force of transformation – passionate and driven, though prone to intensity. Kapha (earth and water) embodies stability – caring and calm, but sometimes complacent. Each of us is born with a unique mix of these doshas, and if they fall out of balance, Ayurveda says our well-being suffers.

Read More »
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Is Sri Lanka the new Bali? Possibly. Standing on the southern coast, looking out over tangled palms and an ocean that doesn’t seem to end, it’s hard not to draw comparisons. I don’t love pitting one destination against another, but there are parallels. Sri Lanka has the beauty, the forestry, the surf and the serenity—just without the brunch queues and Instagram itineraries. It still feels raw, genuine, and blissfully unspoilt.

Read More »
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Can One Voice Really Change Hong Kong’s Social Enterprise Landscape? Anushka Purohit Explains Her Mission

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How Can Native Advertising Boost Sales https://staging.whiteorchidinsights.com/news/how-can-advertising-boost-sales/ Wed, 10 Jan 2024 14:00:30 +0000 https://staging.whiteorchidinsights.com/?p=504547

Seamless Integration and Cringe Free Ads to Boost Sales

In this WOI blog, we take a look at advertising and how it’s changing. No one wants to be sold to – at least not directly. Consumers are also not stupid – so native and integrated ads need to be transparent, non-disruptive, and “feel right”. Read on to learn how brands WOI works with in Hong Kong, London, and around the world use native advertising to boost sales. 

Goldfish Attention Era

We all know that consumer attention spans are shorter than ever. So, capturing your audience’s interest requires a thoughtful approach. Enter native advertising – the art of seamlessly integrating promotional content into the user’s online experience. 

Here are some key strategies and benefits that make native advertising a powerful tool for boosting your enquiries, customer engagement, and sales figures.

How Can Native Advertising Boost Sales 2
1: Understanding the Native Advantage

Native advertising holds a unique advantage over traditional methods by blending seamlessly with the platform’s organic content. This non-disruptive approach provides a more immersive and engaging experience for your audience, fostering a natural connection with your brand. From sponsored articles to in-feed social media posts, native ads seamlessly align with the look and feel of the platform, enhancing user experience and brand recall.

2: The Power of Storytelling

Whilst communications and marketing changes frequently, this is one element that remains the same. Everyone loves a story. Native advertising allows your brand narrative to unfold organically, creating an emotional connection with your audience. WOI helps our clients to craft compelling stories that resonate with their target market, addressing pain points and offering genuine solutions. By embedding your promotional messages within engaging narratives, you not only capture attention but also establish a lasting impact on potential customers.

3: Get Going with Platform-Specific Integration

Different platforms require tailored strategies. In Hong Kong’s dynamic market or London’s diverse landscape, understanding the unique nuances of each platform is crucial. Whether it’s sponsored content on news websites , influencer ads and UGC, or Instagram’s sponsored posts, native advertising allows you to adapt your approach for optimal engagement. WOI’s cross-cultural expertise ensures your campaigns seamlessly resonate with the preferences of your target audience.

How Can Native Advertising Boost Sales 3

4: Boosting Credibility with Native Ads

Consumers today value authenticity. Native advertising, when executed thoughtfully, contributes to your brand’s credibility. By aligning your content with the platform’s style, value and tone, you position yourself as a valuable contributor rather than a disruptive advertiser. This builds trust with your audience, fostering a positive perception that directly influences purchasing decisions. 

5: Maximizing Reach and ROI

Native advertising empowers your brand to reach a wider audience without appearing intrusive. Tailor your content to match the interests and behaviours of your target demographic. The unobtrusive nature of native ads increases the likelihood of users engaging with your content, leading to higher click-through rates and ultimately, a better return on investment (ROI). At WOI, we specialise in crafting native ad campaigns that resonate across cultures and geographies, ensuring maximum impact for your brand. We also partner with podcast, YDB Pod and other leading podcasts to provide our clients with opportunities for native advertising. 

6: Staying Ahead of Ad Blockers

As ad blockers become increasingly prevalent, businesses must adapt their marketing strategies to bypass these obstacles. Native advertising provides a solution by integrating seamlessly into the user’s experience, making it less likely to be blocked. By embracing this approach, your brand can maintain visibility and continue reaching your audience effectively.

In conclusion, native advertising isn’t just a trend; it’s a strategic powerhouse for boosting sales in today’s fast-paced digital landscape. WOI, with its expertise in navigating the dynamic markets of Hong Kong and London, stands ready to elevate your brand through tailored native advertising campaigns. By seamlessly integrating your message into the fabric of online platforms, we ensure that your brand not only captures attention but also converts it into lasting customer relationships.

Check out the companies we reference in the blog:  Loomly, WeChat, or YDB Podcast.

Ready to elevate your sales through the art of native advertising? Connect with WOI, and let’s embark on a journey of impactful storytelling and unparalleled engagement!

We hope you enjoyed this blog. To read our previous blog about ways to scale your small business, please read here.

Please get in touch with sarah@whiteorchidinsights.com or info@whiteorchidinsights.com 

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This 7,000-Year-Old Health System Just Fixed What My GP Couldn’t

My Ayurvedic Awakening in Sri Lanka’s Secret Sanctuary by Sarah Keates. Sri Lanka is famous for its tea, temples, and tropical beaches, but I arrived seeking something more profound: Ayurveda, the ancient Indian wellness system known as the “science of life.” Ayurveda takes a holistic approach to health, aiming to balance mind, body, and spirit. At its heart are the three fundamental energies, or doshas: Vata, Pitta, and Kapha. In simple terms, these doshas are like elemental personality types. Vata (air and ether) is the energy of movement – think creativity and spontaneity, but also restlessness. Pitta (fire and water) is the force of transformation – passionate and driven, though prone to intensity. Kapha (earth and water) embodies stability – caring and calm, but sometimes complacent. Each of us is born with a unique mix of these doshas, and if they fall out of balance, Ayurveda says our well-being suffers.

Read More »
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Raw Lily, Hong Kong-based retailer known for its clean, consciously sourced wellness essentials, hosted its inaugural creator and media community event, Dear Future Me, on 5 June, at 10x Longevity, Hong Kong. The intimate gathering brought together a select group of wellness-focused content creators and media professionals for a guided journey through breathwork, visualization, biohacking, and immersive connection.

Read More »
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Is Sri Lanka the new Bali? Possibly. Standing on the southern coast, looking out over tangled palms and an ocean that doesn’t seem to end, it’s hard not to draw comparisons. I don’t love pitting one destination against another, but there are parallels. Sri Lanka has the beauty, the forestry, the surf and the serenity—just without the brunch queues and Instagram itineraries. It still feels raw, genuine, and blissfully unspoilt.

Read More »
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Can One Voice Really Change Hong Kong’s Social Enterprise Landscape? Anushka Purohit Explains Her Mission

I’m the only person on the list who at first glance wouldn’t ‘look’ like a Hong Konger, and that’s my power. I want to represent people from different walks of life, especially people like me who truly identify as a Hong Konger but don’t necessarily fit the traditional boxes to be considered as one. I’ve always cared about creating opportunities that don’t exist, so I hope to use this platform to make unheard voices heard.

Read More »
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4 Ways to Scale your Small Business in 2024 https://staging.whiteorchidinsights.com/news/4-ways-to-scale-your-small-business-in-2024/ Fri, 05 Jan 2024 17:29:32 +0000 https://staging.whiteorchidinsights.com/?p=504528

If you own a small business, you’ll be familiar with the cyclical growing pains of trying to scale.

Many businesses start without investment, often with the founder being responsible for all business functions. Sales, product/service development, relationship management, accounts, marketing, and public relations. It’s a chicken and egg scenario that leaves a lot of brands stuck as small start-ups, not to mention burnt-out entrepreneurs. 

“In the early days of WOI, I recall travelling every week – up to 40 trips per year, working till midnight was normal as were weekends and holidays. Vacations were rare (and stressful). There were times I thought of returning to the corporate world where “it” can all be someone else’s problem. I know I wasn’t the only entrepreneur that felt this way, so I looked for resources to scale the business and keep my sanity. In this January blog, here are my tips for growing your business in 2024”. 
Sarah Keates, Founder, WOI. 

1. Efficient systems and workflow

It can be tempting to do it all yourself, which is faster in the short term but limits growth in the long-term. While you may not yet be better to seek investment or grow your team, put in place as many systems as possible to get back time. Here are some that have worked for WOI:

  • Scheduling tools for social media
    • There are lots to choose from depending on your social media strategy. At WOI, we create content that’s specialized to the platform. For example, long-form, thought leadership pieces for LinkedIn, video with trending audio for Instagram, interactive content for WeChat. 
    • Most platforms allow “fine-tuning” so that you can create different versions of the same post that will publish automatically. WOI prefers Loomly – which is reliable and easy to use. Multiple parties can contribute to the same post and when ready, simply schedule and the post will go live. 
    • At the end of each reporting period, it’s easy to pull analytics and see what’s performing, what’s not, and where to tweak your strategy going forward. Loomly (and most social media platforms) also give suggestions for your industry. So, you’ll never miss World Aviation Day, or Breast Cancer Awareness Month, or whichever days of importance are a priority for your brand. 
    • The overall benefits here are:
      • save time and resource
      • get strategic at least a quarter in advance
      • have a clear content calendar to share with stake-holders
      • have sight of analytics and what is performing well and where adjustments need to be made

4 ways to scale your small business in 2024

2. Outsource what you can

Again, small businesses can be reluctant to outsource. Lots of agencies, virtual assistants, and freelancers can lead to disappointing outcomes. WOI recommends that you outsource your social media, public relations, and communications strategy. Packages start from just HKD7000 per month with clear KPI’s and deliverables. If you’re not able to outsource, streamline and assign days to creating content, networking with the media, and using tools for small businesses. 

3. Have a vision for 2024, broken down into clear, quarterly plans

Often we see brands “on the back foot” with their public relations and marketing strategies. The bosses want coverage, the sales team needs leads, and they look to marketing to ensure this happens. First, it’s important to recognize the difference between marketing and PR. These feed into one another but are not the same area of work. Typically, they require a team of specialists or at the very least, a professional with solid experience in both areas. Marketing goes wrong when the strategy isn’t planned effectively. Here’s what we do at WOI that works for us and our clients:

  • Create a content calendar for the year ahead
  • Map out any known events, public holidays, trade shows, major events e.g. Arts Week in Hong Kong. 
  • From here, work backwards, strategetising what digital and offline events your brand wants to play a part in / comment on. 
  • Have your marketing team create content for these events / days.
  • Look for collaboration opportunities with similar / adjacent brands. Keep in mind that collaborations can take weeks to set up and agree, so again, it’s vital to plan. An example would be a giveaway among a group of brands with a similar audience. 
  • Now, look at the gaps (there will be lots). Use these to showcase your vision, team, contribution to the industry and community you are in. 
  • Look at building in content marketing (blogs) and email marketing (EDMs) to complement your social media strategy. Ensure all your content is “working hard” for you by ensuring it’s SEO rich. 
  • Consider using Ai to help you while your business is still small. We would add that using Ai can save lots of time, but it’s fairly obvious what has been written by Chat GPT – so the human element will be needed if you still want to engage your audience and find your space among the competition. 

4 ways to scale your small business in 2024

4. Work your relationships

As one of our favourite podcasters, Jordan Harbinger, says – “dig the well before you get thirsty”. He is referring to maintaining your relationships before you need them for businesses purposes. It’s networking, but without it being gross and creepy. For us, this is the best part of our work at WOI – relationships. We invest a lot of time in getting to know our clients, potential clients, the media, influencers / KOLs and other stakeholders. When the time comes when you may have an opportunity to work with that person / brand – you’re not going in cold – you already know one another. 

We hope this is helpful, if you enjoyed this blog, we woiuld be so grateful if you share it on social media using the links below. 

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This 7,000-Year-Old Health System Just Fixed What My GP Couldn’t

My Ayurvedic Awakening in Sri Lanka’s Secret Sanctuary by Sarah Keates. Sri Lanka is famous for its tea, temples, and tropical beaches, but I arrived seeking something more profound: Ayurveda, the ancient Indian wellness system known as the “science of life.” Ayurveda takes a holistic approach to health, aiming to balance mind, body, and spirit. At its heart are the three fundamental energies, or doshas: Vata, Pitta, and Kapha. In simple terms, these doshas are like elemental personality types. Vata (air and ether) is the energy of movement – think creativity and spontaneity, but also restlessness. Pitta (fire and water) is the force of transformation – passionate and driven, though prone to intensity. Kapha (earth and water) embodies stability – caring and calm, but sometimes complacent. Each of us is born with a unique mix of these doshas, and if they fall out of balance, Ayurveda says our well-being suffers.

Read More »
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Raw Lily Hosts Dear Future Me at 10x Longevity – An Evening Designed to Inspire, Reflect, and Reset

Raw Lily, Hong Kong-based retailer known for its clean, consciously sourced wellness essentials, hosted its inaugural creator and media community event, Dear Future Me, on 5 June, at 10x Longevity, Hong Kong. The intimate gathering brought together a select group of wellness-focused content creators and media professionals for a guided journey through breathwork, visualization, biohacking, and immersive connection.

Read More »
A wooden sign on the beach reads "Aditya,"

Forget Bali. This Is Where Hong Kong’s Smart Travellers Are Heading in 2025

Is Sri Lanka the new Bali? Possibly. Standing on the southern coast, looking out over tangled palms and an ocean that doesn’t seem to end, it’s hard not to draw comparisons. I don’t love pitting one destination against another, but there are parallels. Sri Lanka has the beauty, the forestry, the surf and the serenity—just without the brunch queues and Instagram itineraries. It still feels raw, genuine, and blissfully unspoilt.

Read More »
A woman in a black dress and coat stands confidently

Can One Voice Really Change Hong Kong’s Social Enterprise Landscape? Anushka Purohit Explains Her Mission

I’m the only person on the list who at first glance wouldn’t ‘look’ like a Hong Konger, and that’s my power. I want to represent people from different walks of life, especially people like me who truly identify as a Hong Konger but don’t necessarily fit the traditional boxes to be considered as one. I’ve always cared about creating opportunities that don’t exist, so I hope to use this platform to make unheard voices heard.

Read More »
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5 Easy Ways to Improve your Email Marketing https://staging.whiteorchidinsights.com/news/5-easy-ways-to-improve-your-email-marketing/ Fri, 12 Nov 2021 02:32:49 +0000 https://staging.whiteorchidinsights.com/?p=503411

5 Easy Ways to Improve your Email Marketing

In this WOI 101, we cover a step-by-step guide to email marketing and why it is still a relevant piece of your overall marketing strategy.

Over the past decade, businesses and consumers have become overwhelmed with irrelevant messages clogging up their inbox. The tsunami of junk that enters our emails daily is a familiar issue to most of us. Email list fatigue, when subscribers stop engaging with email marketing campaigns, has been the outcome for many marketers. So, does this mean the end of the EDM?

Is email marketing still relevant?

Yes. Although businesses and consumers are overwhelmed with emails, your EDM remains an important and relevant activity in your overall strategy. The effectiveness of your email marketing will depend on the factors in this guide. Stay with us and we will share some tips on how to keep your EDM performing.

 

Old Fashioned email marketing

Through COVID-19, which prevented many traditional and offline marketing practices, email marketing saw a revival. As of 2021, Statista reports that there are 4.3 billion email users worldwide, giving businesses a huge potential audience. But this doesn’t mean that simply sending an email will lead to the desired outcome. Marketers need to continually adapt their approach to remain relevant and to drive sales.

How to get started with email marketing:

  1. Build a list

The first step is to build your contact list. This can be challenging, particularly for new businesses but the golden rule remains – never purchase a mailing list. Bought lists contain low quality and fake contacts. More importantly, this activity can be deemed unethical or even illegal and could land your business in serious trouble. Therefore, our recommended method for building your mailing list is to incentivise customers to sign up with their email. A great example is the popular DJ company, Crossfader which produces a free music pack for DJs in return for their email address. Another popular method is asking customers to submit an email to access Wi-Fi. Both methods are successful and effective because they represent a clear benefit for both parties.

WOI Tip: Aim to have your audience “double opt in”. This requires users to click on an automated email after signing up. This prevents the use of fake accounts but also marks you as a high-quality source of email which reduces the likelihood of any future marketing emails being sent to spam.

  1. Maintaining a healthy, segmented email list

We suggest that you regularly refresh and clean your email list. This means going through every 6-12 months to ensure that only genuine, healthy emails are listed. Often users may give fake emails or may block marketing emails, limiting the reach of your EDMs. It can also be useful for businesses to segment lists to engage specific groups in different types of email marketing. For example, it may not be a productive use of email marketing to send a group of students an email about an expensive wine tasting. Segmenting can be done demographically and behaviorally. Your sales team should have the required market intelligence on your customer groups to segment in a way that serves your marketing needs.

  1. Avoid being listed as spam

If your email account is categorised as spam, your emails will never be seen. If you are emailing people you don’t know, or who are blocking your messages, then the email algorithm may determine your emails as spam. This can also be the case if users are not opening your emails as the algorithm can see that the engagement ratio is lower. Ensuring relevant, timely, useful content to users that know and engage with you and your brand is the best way to avoid being labelled as a “spam” email account. Getting this step right is challenging but vital and requires a strong strategic approach.

WOI Tip: Several companies such as https://www.mailgenius.com have spam tests you can run on your emails before you send them out to your mailing list. We recommend that every time you send a marketing email you run a spam test.

  1. The 6-second rule

Email marketing starts with formulating the best subject line to maximize the open rate of your emails. You have 6 seconds to grab your reader’s attention and ensure they want to open your email. We have all received messages with clickbait titles, and whilst this can be a somewhat effective tool, we recommend that you avoid this approach. Not just ineffective, clickbait is damaging to your email marketing because 70% of spam filters block out emails based on the subject line. Your subject line should contain snappily written, relevant information that encourages users to engage with the email. The more opens you get, the better your engagement ratio, the more future emails will be seen. In addition to a strong subject title, your sub-header is an effective way to tempt readers to open the email.

  1. Storytelling for impact

Now for the main body of the email. WOI recommends the following formula:

  • A clear, compelling story
  • Simple, concise language
  • A distinct, on-brand tone of voice

Use thoughtfully crafted, clear, short sentences with frequent paragraphs. Write for your audience, keeping the tone of the email appropriate to your reader. Ensure perfect grammar and punctuation and avoid spam words – email algorithms regularly check for and filter out emails with obvious spam content.

Achieving ROI on Your EDM

Email marketing can be an incredibly useful tool if used right. Often businesses find themselves ending up in the spam folder with unopened emails which are very ineffective. If done right, the Digital Marketing Association (https://www.ana.net) estimates that every 1USD spent on email marketing gives an average ROI of 42USD. In short, this is the formula for successful email marketing: maintain a clean, healthy mailing list in a compliant format and communicate with a clear, concise message.

We hope you enjoyed this edition of WOI 101 Marketing Tips. To access the full series of Marketing Tips visit us here: https://whiteorchidinsights.com/news/category/marketing-tips/.

Need help with your marketing, communications, or public relations? Get in touch for a free quote.

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Colour Psychology 101 https://staging.whiteorchidinsights.com/news/colour-psychology-101/ Wed, 25 Aug 2021 04:08:14 +0000 https://staging.whiteorchidinsights.com/?p=502963 Carrying on with our WOI 101 series, and with the most recent news that “Hong Kong Tram Green” has been added to the Pantone series, let’s dive into the basics behind colour psychology. We will look at the basic principles and how this niche affects brand and marketing.

What is colour psychology?

Colour psychology explores the relationship between these thoughts and emotions and how it connects with colour. All brands have a colour scheme and this should reflect the brand’s identity and what it wants to express about itself.

The visual brand identity of any product or service is linked with the colours that are chosen. Whilst it may sound obvious – the colours you choose say a lot about your brand. It’s not as simple as black, white, pink, blue, but a highly nuanced element of branding that taps into human emotion.

Colours, like all sensory stimuli, can evoke certain reactions and neurological connections. If the emotion, memory, or connotation is a positive one, this can then reinforce the core brand messaging and deepen the bond between the brand and its customers.

Let’s take Hong Kong Tramways as an example. This beloved institution is an iconic part of the city’s travel system. With such prolific visibility across the city’s major business and consumer shopping hubs, it also remains a highly relevant player in the advertising industry. The Hong Kong tram is well-known, much loved, and easily identifiable – the elements of a strong brand. In 2021, Hong Kong partnered with the Pantone Color Institute to reveal the new shade of ‘HK Tram Green’. While you may have never asked yourself the question before, can you imagine the tram in another colour? A lighter shade? A yellowish green? Or a turquoise green? It’s like trying to imagine a London black taxi being New York city yellow; it’s just not right. The colour represents Hong Kong at a cultural and social level. It tells a story and conjures up an emotion.

Visual Identity and Colour Choices in Colour Psychology

Visual identity is the handheld microphone that voices the ‘why’ in your brand. If marketing is the activity brand is the reason why anyone should say “yes”. So marketing is asking someone out on a date and the brand is the reason they would agree.

Brand identity and colour choices clearly go hand in hand and one complements and amplifies the another. Colours can be associated with both positive and negative emotions – a highly subjective experience. With that in mind, choosing the right colours and setting the right tone increases your chance to secure attention from your target audience. The choice of colour is so crucial to branding that many companies will employ colour psychologists to work with them but also to help educate their stakeholders and target audience.

Having grasped that colour psychology is crucial to establish and convey the vision of your brand, here is a quick checklist of points to keep in mind:

Does this colour appeal to your customers?

The Coca-Cola Red is a great example to use here. The vibrant red evokes the feeling of a rush of happiness, energy, and adrenaline. In addition, the guys at Coke must have known that an eye-catching colour has been proven to encourage impulse purchases. Great for a “grab and go” product!

Get to know your customers!

People’s perceptions of colour can vastly differ and so getting to know your target audience will make choosing the right colour. The “Tiffany Blue” is a great example here where the audience is after timeless, elegance and something that is iconic and is about celebratory moments. All of which is what the company Tiffany hopes to offer. The colour evokes timeless elegance, luxury, and a one-of-a-kind experience. Consumers dream of that little blue box.

So, colour plays a big part in the branding of a company and the message it wishes to convey to its target audience about the product or service they offer.

WOI opts for a simple, gender-neutral colour scheme. In our case, our customers and clients range from government-to-airports, business aviation brands, tech companies, international and boarding schools, wellness brands, luxury, and start-ups. Like the iconic Hong Kong tram, we don’t have a narrow customer group and our colour scheme reflects that.

If you would like help getting started with brand, marketing, PR (public relations), influencer (KOL) marketing, email marketing, web design, content marketing or events – WOI is here to help.

Thank you for reading this WOI 101, you may also be interested in reading https://staging.whiteorchidinsights.com/news/branding-vs-marketing/

White Orchid Insights is a full-service boutique agency. If you want to help with your branding or marketing, please do not hesitate to reach out.

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Branding vs Marketing – What is the Difference? https://staging.whiteorchidinsights.com/news/branding-vs-marketing/ Wed, 04 Aug 2021 13:50:05 +0000 https://staging.whiteorchidinsights.com/?p=502914

In this WOI 101, we compare branding and marketing. So, Branding vs Marketing, aren’t they just the same thing? The simple answer is NO.  However, branding and marketing go hand in hand (along with Public Relations, but that’s another conversation).  

Here at White Orchid Insights, we offer both branding and marketing to our clients to provide a comprehensive and full-service offering.

What is Branding?

Branding is strategic, it is about building up the customer relationship and trust and ultimately, loyalty.  Great branding conveys a promise and a message to your customers.  Branding helps ensure customers return to you on a long-term basis because they trust you and feel good about buying from you.  It is about conveying a story, a lifestyle – something that your customers can connect and relate to. An example?  The “Michael Jordan Effect”.

The Air Jordan “Jumpman” is an instantly recognizable logo for most people.  When you see the logo, what do you think?  Most people will think “Michael Jordan”, “basketball”, “dunks”, “championships”, “winner” and of course “sneakers”.  With such connotations, you are more likely to buy those sneakers because you want to be associated with those words and fundamentally Michael Jordan – who knows, if you embrace the brand, could you be just like Mike too? This is a somewhat crude and obvious example, but you get the picture. Wellness and lifestyle entities, business aviation brands, international schools, Instagram influencers, fuel companies, sportswear brands, service providers – basically, all brands needs a strong brand identity.  Telling a compelling story gets slightly more challenging when the product or service isn’t traditionally “sexy” or exciting, but this is where creative branding comes in.

Nike Air Jordan The iconic Nike brand

 

Branding is about evoking an emotional connection between the buyer and the brand. It’s about an alignment of values, interests, and goals. Whilst some elements of branding are obvious, much of it is highly nuanced. If you are not sure how to get started in building or adjusting your brand identity, we can help!

Take White Orchid Insights as an example. Although we are founded by and operated by women, we have opted for a gender-neutral approach to our brand. Why? Because our target customers exist across a broad base and the brand should, to an extent reflect this. Our brand should speak to our values and where we sit in the ecosystem of our industry, so should yours.

WOI serves clients from business aviation, international education, government, and airport through to sportswear, wellness, and luxury brands. Our brand reflects our ability to understand and work with a variety of industries, brands, and customer groups.  When looking at your brand, it’s important to get clear on your values, your target audience, and create an experience that marries the two.

Now you have your brand personality, brand assets, and brand experience clear. You are ready to start getting the word out with marketing, PR, and creative communications.

Branding vs Marketing – So what makes marketing different from branding?

What is Marketing?

Marketing is about tactics. It includes packaging up the brand into a series of assets and activities and ensuring the USP is clear in terms that make sense to the audience in question.  It is about making the 3 seconds of customer attention count so you get more time, more attention, more understanding from your customer. Marketing also includes having a responsive approach and acting on market sentiments i.e. the customer group’s wishes and requirements.  If branding is a promise, marketing is about the actual promotion of the products and services.  Good marketing persuades customers that they WANT your products or services.

An industry recognized success story of 2020 was Direct Line’s revamped marketing campaign of their services.  Marketing Week recognized this campaign in their “The best marketing campaigns of 2020: Part1”. Direct Line shelved an already successful campaign “The Fixer” to “We’re on it” and used references to superheroes such as The Ninja Turtles in their videos emphasizing that customers should use Direct Line for its speediness and ability to solve problems…quicker than a superhero as the campaigns suggested.  Direct Line Group brands director Kerry Chilvers was quoted as saying that this new campaign was 20% more effective than the original “The Fixer” at driving sales in both short and long term.

So, can we do Branding without Marketing?

The simple answer is no.  Branding and marketing go hand in hand.  Great branding helps to strengthen a company’s marketing efforts, but great marketing campaigns are needed to strengthen a company’s brand.  All in all, encouraging a customer to believe in a brand and wanting their products and services.  The goal is to build customer loyalty leading to higher sales and profits for a company.

Need help? WOI offers services for businesses large and small.

Check out our services for: small business, business aviation, education, and non-profits. If you don’t see what you are looking for, please get in touch with our multi-lingual team for a bespoke quote.

Thank you for reading this article, if you enjoyed it you may also like 6 Ways to Better Improve with your Audience.

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3 Easy Ways to Collaborate with Brands https://staging.whiteorchidinsights.com/news/how-to-collaborate-with-brands/ Wed, 09 Jun 2021 03:13:21 +0000 https://staging.whiteorchidinsights.com/?p=2689

One way to grow your business is to reach out to other brands for collaboration opportunities. Collaborations are a great opportunity to not only grow your social following but to also help brand build awareness for both parties.

In this WOI 101, we will look at 3 simple ways to get started with brand and influencer collaborations.

1.Do your research (and be realistic about which brands will be a good fit!)

Collaborations should represent a “win-win” outcome for everyone involved. The brands you hope to work with do not need to be similar but you should have alignment on values and audience demographics. For example, consider McDonalds and Disney collaborations, two very different products but with similar brand values and target audiences.

When reaching out to brands, tailor and personalise your message and never copy and paste or mass-send. Although you may be targeting multiple brands, each and every company deserves to be treated as a well-thought through priority and a relationship that matters.

Be sure to include quantitative and qualitative data and reasons why the brand should consider to collaborating with you. Point out your shared values and possibly comment on some of the brand’s recent campaigns that you enjoyed (everyone loves a compliment).

Whilst your tone and narrative is important, you also need the data to back it up. Content is king, and so be sure to include the number of followers and monthly views on your own accounts along with your digital strategy and campaign details. Don’t worry if your follower numbers are small. The digital marketing landscape has evolved dramatically over the past 5 years and smaller brands have a powerful voice. Be bold, confident, clear about your objectives, and go for it!

Be prepared that many brands may never reply, may reject your suggestion, or may not be ready yet. Like dating, this is just part of the journey. To increase your chances of a successful match, evidence that your company is genuinely passionate about their products and services. Additionally, be clear about what niche you are in and what your brand represents. Remember that your collaborations should delight your customers and represent something of real value.

2. Giveaway tips, knowledge, or something special

There was a time when companies did not want to share a single piece of free expertise.  In the information era, that time has passed and most companies openly share tips on their company blog and social media pages. Whatever the size of your company, we encourage you to share some guidance and free information with your customers. A collaboration is no exception to this rule! How can you and your collaborator join forces to give something special to your audiences? Get creative here, break the rules, and include something in your collaboration that your followers will love. 

Propose some creative ideas to the brand you plan to work with, for example, a KOL or influencer event, giveaways, joint product launches, and joint press releases. Working as a team reduces risk, shares cost, and provides something new and exciting to your customers. A collaboration can also be something as simple as an Instagram live together in which both parties share their expertise.

Remember that consumers including your customers are overwhelmed with choice and they will be looking for something special from you. When collaborating, provide discounts, special gifts, offers, or free shipping. The exception is luxury brands, who should never offer promotions but instead should delight their customers with outstanding, personalised experiences. We will come back to this in a separate blog.

3.Interact with both audiences and be active on social media

One of the main benefits of collaborations is that both brands will gain access to each other’s social media audience. Make use of this by hopping on an Instagram Live together and openly exploring each other’s brand. If you are not sure how to structure the Live, get in touch, White Orchid Insights provides a full Instagram management service and media training. 

One of the most popular formats on social media is a co-branded giveaway. These are one of the most ubiquitous and approachable ways to be successful with collaborations. Giveaways are a great way to gain followers and email subscribers, but they can also increase your social currency if you choose the right partner(s). One of the most common mistakes we see brands make is “helicoptering” in for giveaways or promotions but being noticeably absent the rest of the time. We recommend that you are consistently active on Instagram for example, make an IGTV video weekly to interact with your audience and hold regular Q & A sessions. If you do not have capacity to handle this, consider outsourcing to your agency. 

Need help? Check out our Services for Small Business. 


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3 Reasons Why Sustainability Matters in Marketing and How it Affects Revenue https://staging.whiteorchidinsights.com/news/3-reasons-why-sustainability-matters-in-marketing-and-how-it-affects-revenue/ Tue, 02 Mar 2021 09:34:23 +0000 https://staging.whiteorchidinsights.com/?p=1838

Sustainability is more than just a buzz word in marketing, it’s driven by government targets and consumer sentiment and is here to stay. But other than avoiding getting left behind and doing the right thing by the environment, what are the financial incentives in being more sustainable? And how important is sustainability to your marketing and PR efforts? 

According to a study from HSBC, 86% of companies expect their sales to grow over the next year from a greater focus on sustainability. While less than half of businesses (41%) expect increased growth of up to 5% over the next year, for a sizeable minority the opportunity is far greater. More than a quarter (28%) expect sustainability to boost growth by between 5% and 10%; and one in six (17%) expect increased growth more than 10%.

Why? While pressure from external influences, including government, supply chains, and the media is mounting, the single largest influence is from consumers. For almost all businesses, purchasing trends have shifted enormously. Gone are the days of marketers simply stating a product’s benefits and revenue rolling in. Consumers now have sophisticated needs and changing trends call for a different approach.

Consumers are actively engaged in the brands that they choose to buy from. They scrutinise and analyse the company’s values and their expectations of brand integrity are extremely high. In short, a brand must not only have a clear set of values but a narrative, culture, and actions to support them.

To complicate matters, not all markets play by the same rules. For example, in China, luxury brands have grown 50% in 2020, despite massive losses in all other global markets. Why? Consumers have developed their own rules for how to access and engage with brands. These rules, which include consumers purchasing from influencers and online channels including WeChat and Weibo do not work elsewhere, globally. What works in China can damage brand equity elsewhere, so a localised strategy is essential.

So, why does sustainability matter and how can companies get all stakeholders, including investors on board?

1. Sustainability boosts growth

According to Forrester Research, companies that state they are growing say they see the greatest opportunities from improving sustainability performance. Most businesses recognise it will create short and long term commercial opportunities, boosting growth.

2. Get your marketing aligned with consumer trends

Sustainability is a big trend in the packaged goods and fashion industry as environmental concerns are increasingly top of mind for consumers. The U.S. sustainability market alone is projected to reach $150 billion in sales by the end of 2021, according to Nielsen. In Hong Kong, where White Orchid Insights (WOI) is based and serves several players in this space, there is a growing community around sustainability and the brands that genuinely and authentically operate in this space. But be careful before you state sustainable claims in your marketing. Consumers are well-informed and “green-washing” (the process of conveying a false impression or providing misleading information about how a company’s products are sustainable) will not be tolerated. This does not mean you need to stay silent on the topic if you have improvements to make in your sustainability plan. Start by defining a strategy to become more sustainable, ensure it’s fair, accurate, and transparent, and be sure to include it in your marketing and communications plans. Your customers will respect and value your honesty and effort, even if your sustainability programme is a work in progress.

3. Time to future-proof your business

Resources and waste removal will become exponentially more expensive. Businesses that have planned sustainable solutions will avoid rising costs and potential pitfalls if certain resources should become scarce. Whilst this may seem a far off reality, tax incentives and penalties are already in place for certain practices. The sooner you can future-proof your business, the better.

You may also be interested in reading Eco Glitter HK Brings Sustainability To Events and HSBC’s ESG Report 2021

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