Science – White Orchid Insights https://staging.whiteorchidinsights.com Marketing & PR Agency in Hong Kong Wed, 09 Jun 2021 08:11:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.7 https://staging.whiteorchidinsights.com/wp-content/uploads/2020/09/cropped-cropped-WOI-logo-32x32.jpg Science – White Orchid Insights https://staging.whiteorchidinsights.com 32 32 8 Quick Tips for Defining Services on your Website https://staging.whiteorchidinsights.com/news/8-quick-tips-for-defining-services-on-your-website/ Thu, 08 Oct 2020 09:41:59 +0000 https://staging.whiteorchidinsights.com/?p=1239
working at a computer at desk
  1. Be clear, concise, and specific about the unique benefits your potential client will benefit from by engaging with you.
  2. Outline your ‘signature package’ and how it meets their needs.
  3. Leverage case studies with testimonials to demonstrate your work in action and to demonstrate what clients expect to receive, gain or achieve.
  4. Outline the steps that guide your process so that the potential client can decide whether this meets their needs. Help them to decide if you are a good fit.
  5. If the potential client is not ready to commit to your ‘signature package’, can you offer other services that recognise their interest and keep them engaged?
  6. Include FAQ’s as part of the customer journey to address potential queries and address doubts and concerns.
  7. When defining your offering – be constantly aware of your mission statement and your story when engaging with potential clients. All services should come back to your mission and values.
  8. Always close with a call to action to guide the client to take the next step. Make it easy for your customers by adding a live chat function, or instant appointment booking.
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What Does Your Mission Statement Say About Your Organisation? https://staging.whiteorchidinsights.com/news/what-does-your-mission-statement-say-about-your-organisation/ Thu, 08 Oct 2020 09:37:40 +0000 https://staging.whiteorchidinsights.com/?p=1231
Strategies for living company values and building customer loyalty

We all know that for brands to survive and thrive, they must evolve to meet customer expectations. Most of us have several go-to brands that we trust, would happily recommend to friends, and are willing to share on social media. What is it about them that makes us return to them again and again? It is almost certainly because we feel a connection with them and how they consistently treat us as their customers.

Customers will not buy from brands that do not align with their values. Whether social, political, moral, or environmental, issues that matter to consumers must now stand on enterprise agendas. Neutrality just won’t cut it in 2020, meaning that your mission statement means more to your bottom line than ever before.

If customers are drawn towards companies whose mission statement is clearly enacted through the whole customer experience (CX), what can you do to stay competitive?

A good mission statement is

  • Authentic
    • It should and must always speak to the truth of the company’s values.
  • Differentiated
    • Does it define your unique reason for existing?
  • Eye-catching
    • Is it brief, memorable, and inspiring?
  • Accurate
    • Does it clearly link to your values in terms of quality, commitment, integrity, accountability, and respect for all in the process?
  • Up to date
    • Do you revisit your mission statement and values regularly and in line with unexpected developments such as COVID-19?
  • Transparent
    • Is there total transparency and clarity in what you offer and what you deliver?

A mission statement is the roadmap that drives your company forward. It guides you in staying true to your core values and growing a loyal customer base that’s proud to be associated with you.

If you need help writing or defining your unique selling proposition, mission statement, or competitive angle – please get in touch.

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The Ultimate Guide to Influencer Outreach https://staging.whiteorchidinsights.com/news/the-ultimate-guide-to-influencer-outreach/ Thu, 08 Oct 2020 09:34:33 +0000 https://staging.whiteorchidinsights.com/?p=1226

The Ultimate Guide to Influencer Outreach

 

Influencer marketing is no new thing. We have been influenced by others for as long as the human race has existed. It is not influence itself that is new, but the advent of the social media influencer which has changed the way in which businesses leverage influence to their benefit.

Before, those with significant influence were few and far between and insanely difficult to reach. But social media has changed the entire landscape, drastically increasing the networks of previously ‘uninfluential’ individuals AND making them significantly easier to reach (DM’s, comments, emails etc).

Those that jumped on the trend for influencer marketing early saw HUGE success as a result – check out GymShark or Daniel Wellington if you want a couple of examples.

However, as more businesses join the influencer marketing party, influencers attention is becoming stretched, making it increasingly difficult to grab their attention and get them to collaborate with your brand.

In this article, we take a detailed look at how to get influencers to engage, how to write an awesome influencer outreach email and what to do next…

>>CLICK HERE TO GET 2 X FREE INFLUENCER OUTREACH EMAILS<<

Do your influencer research and engage

When it comes to successful influencer outreach, the better you know your target, the higher your chances of success.

 
 
 

Spend time researching and understanding the influencers you want to work with:

  • Follow their accounts
  • Read their blogs
  • Like their stuff
  • Post relevant comments
  • Share their content with others
  • Reach out with questions and ideas
  • Basically, make sure they know you exist before you reach out with an unsolicited proposal. This process is time-consuming, but you would be surprised by how much of a difference it really makes. Plus, on occasion influencers will spot you and your brand and reach out about collaborating – ultimately putting you in a much stronger position.

The information you gain from these types of interactions not only makes the influencer familiar with your brand but allows you to further screen the influencer and assess their suitability to work with.

Kiss (just a little) influencer butt

Nobody likes a suck-up, but everyone loves being recognised and praised for their efforts and creativity.

When communicating with influencers don’t shy away from mentioning some of their achievements, some of the content you love or something they have achieved that you would also love to do.

Note: If you can’t find anything nice or relevant to say – do you really want them representing your brand?

Don’t go too far with this, but be specific.

“I love your stuff”

Doesn’t quite have the same clout as…

“I was just reading your latest blog post on why dogs are better are humans…I have to say I totally agree and you present it in a way which I am sure is going to convince others to think the same – great job”.
Align your goals and vision

So you have caught the influencer’s interest by giving genuine praise of something you love. Now you need to convince them of the values of your brand and why they align with their own values and goals.

 
 
 

Ask yourself what you are trying to achieve as a business. Perhaps you have a mission or vision statement which will help you do this. Then ask yourself how you can align with what the influencer is looking to achieve.

Take for example that you are a male skincare brand, that has a mission to spread the word of ethical and organic skincare products amongst men. Are you looking to work with influencers that have the same or similar goals? Perhaps they are trying to build a name for themselves in the same space.

Make it clear in the email why you think there is good alignment between your business and the influencer. Again, if you can’t match your mission to the goals of the influencer you should really question whether they are the right influencer for your business.

Don’t (always) show them the money

Whether you should be paying an influencer is a subject that deserves its own series of blog posts. For now, let’s assume that you have a budget that can be used to facilitate influencers to create content with your brand.

This may be a controversial point, but from our experience, we VERY RARELY mention money in the first email. The initial email should be used to judge the suitability, availability, alignment and willingness of the influencer to work with your brand.

This gives you the opportunity to test whether the influencer is in it for the art or the dollar. Although a reply email will very rarely not mention payment or value exchange of some sort, there are two common replies to the initial outreach email which are cause for concern:

  1. Their reply does not contain any mention of your brand, why they agree with your points on partnering or even any effort to highlight why partnering would be a good idea.

  2. They simply send you their rate card and very little else.

This being said, if the influencer makes some effort in the email, it Is less concerning if they ask about your budget or what other value you bring to the table. One statement that we often use in initial influencer outreach emails is:

“We do have a small budget for this project, but we are currently just judging interest at this time”

This allows influencers to naturally mention potential fees or ideas in the reply but also acts as a subtle way to remind them that is they do not show some interest then they aren’t the right match for you.

Again, whether you should pay influencers or work on other exchanges of value is a whole topic which we could (and will) go much deeper into detail on. Understanding the value that you bring and that the influencer brings will help you at this point.

For example, when working with micro-influencers who may be starting in their content creation journey, you are likely to be able to find a reasonable value exchange. Working with larger or celebrity influencers will almost certainly require some sort of financial incentives.

Be clear on what you are looking for

What do you want to achieve from working with an influencer? Is it to leverage their expert knowledge, their highly relevant content or their reach into your target audience?

You need to make it very clear in your initial outreach email what your motivation is to work with them. Some of the wider elements of this will become clear when aligning your values. However, you should also take the opportunity to explain the specific steps you are hoping to take with them.

 
 
 

This saves both you and the influencer a considerable amount of time. They can review your thoughts and weigh up whether they have the time, energy and inclination at this point in their journey.

REMEMBER: When working with influencers for their expert skills in content generation, it is a bad idea to maintain too much control over the content they generate. Although it can be a good idea to present some ideas, make it clear that they will maintain a good level of creative control over the content and that you would love to hear their ideas.

What next?

This is an obvious one which so many people seem to forget.

At the end of your email include a call to action highlighting exactly what the influencer needs to do next. It may be as simple as:

“Please reply to this email with your ideas for moving forward”

or

“Please give me a quick call on [….] as we need to get this project moving asap”

If the next step isn’t clear, you are going to lose the interest you have fought hard for through the initial outreach email.

Influencer Outreach: In Summary

Writing effective influencer outreach emails is a fine art which requires constant adaption, research and testing to get right. Influencers tend to be very busy people and you will often need to reach out a number of times before they get back to you.

By following the influencer outreach principles we have highlighted in this article you give yourself the head start you need to get the job done.

Want a helping hand? We have included a link below to two influencer outreach examples which we have tried and tested with great success. If you have any questions or need any support with your influencer marketing campaigns get in touch: hello@makeitmana.com

>>CLICK HERE TO GET 2 X FREE INFLUENCER OUTREACH EMAILS<<

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Quick Ways to Create Search Engine Optimised Content https://staging.whiteorchidinsights.com/news/quick-ways-to-create-search-engine-optimised-content/ Thu, 08 Oct 2020 08:58:35 +0000 https://staging.whiteorchidinsights.com/?p=1222

Quick Ways to Create Search Engine Optimised Content

google logo   Search engine optimisation commonly referred to as SEO, is a powerful way to help you get your product or service in front of the right people at the right time.

SEO can be a bottomless pit of tiny tweaks and tactics, used to slowly increase your search engine rankings. If you want to rank highly for major keywords, it WILL take a considerable amount of effort.

But small businesses and busy marketers who don’t rely solely on SEO can still take steps to increase their chances of driving traffic from the big search engines if they take the right approach.

Most businesses already create content on their websites as a way to add value to their customers and position themselves as thought leaders. With a few pieces of valuable knowledge, this content can really drive a dramatic difference to your overall search engine performance.

Create Content Clusters

Too often we see businesses start creating content for content’s sake. Although this approach may lead to some individual pieces of content proving interesting and popular with your audience, it is unlikely to benefit you from an SEO perspective.

Realistically, taking a ‘scatter-gun’ approach to content is also unlikely to help you position yourself as a leader in your given industry. Using content clusters is a good way to develop focus within your content, as well as encouraging good SEO practices.

Content clusters are made up of the key areas your business specialises in. For example, a specialist flooring company may focus on:

  • Hardwood flooring
  • Carpet
  • Tiles

Each of these areas would have a dedicated section on your website. These dedicated pages would then hyperlink out to other related content published on the site. So, hardwood flooring may link out to blog posts such as:

  • How to pick a hardwood floor for your home
  • How to lay hardwood floor
  • Caring for your hardwood floor
 
 
Source: HubSpot

This internal linking from one key ‘pillar page’ shows search engines that you are a specialist in that area, making them more likely to promote your website when someone searches for that specific term.

Understand Keywords

Researching keywords becomes significantly easier when you know which content pillars you will be focusing on. The keywords for your pillar pages are likely to focus on the specific subject of that page.

For your subpages picking your keywords can be a little more tricky. As these pages are more specialist, you will want to focus them on long-tail keywords. These keywords are much more specific than a typical keyword. They usually have much lower search volumes and as a result, are a lot less hotly contested.

For example, the keyword ‘hardwood flooring’ will be significantly more difficult to rank for than ‘sustainably sourced oak flooring’.

You can find examples and ideas for longtail keywords by using tools like Google Keyword Planner, which gives you helping information on search volumes and competition. For more specific longtail ideas you can also use the Answer The Public tool, which effectively gives you a cluster of ideas based on your main keyword.

Finding the best keywords can be a little labour-intensive for the busy business leader. But once it is done, it is done and you will be reaping the benefits for months to come.

Keyword Density & Placement

When you have your keywords, you need to make sure you use them properly in your content.

In the past, search engine optimisers would stuff the keyword as many times as they possibly could into content to get it to rank highly. In fact, some would even have lines and lines of the keyword printed on a page in white font (so you can’t see it). This is because ranking would be based on how many times you use a keyword on your page.

Google is now a lot smarter. Keyword stuffing is more likely to get you penalised for using dubious tactics that pushed up the rankings.

Although there are lots of numbers bounced around on what specific percentage of keywords you should use, nobody really knows the answer to this. A much better approach is to make sure that you use your keyword regularly, but only where it is natural to do so.

You should also include your keyword in your content title.

Create Quality, Link Worthy Content

Creating awesome content is all too often overlooked as a key part of search engine optimisation. Instead, optimisers spend their time working on the finer technicalities of content.

Quality is important for a number of reasons. Firstly, Google are always adjusting their algorithms to better serve its users. That means they are always seeking to serve them better content. Where once accepted techniques like keyword stuffing fall out of favour, Google will always find a way to promote great content.

When you create quality content, this will also encourage your readers to share it far and wide. Not only does this drive valuable traffic to your site, but links across the web also highlight the value of your content to search engines.

With this in mind, it can be beneficial to outsource your content writing needs to a professional. This can actually be more affordable than you think, with some professional and experienced writers starting at around £80 for 1000 words.

Create Evergreen Content

Although of-the-moment content can be great for generating interest and traffic to your website, search engines like Google are pretty good at identifying information that is outdated. This means that the effort you put to creating content can often be short-lived in these cases.

Instead, focusing on creating evergreen content can be a big benefit and have an accumulative effect on your search engine traffic. This also means crucial elements like backlinks can build up over time, increasing the chances of increased rankings.

Optimise Meta Descriptions & Images

A very quick win for those publishing blog content is optimising your meta descriptions and images.

Most CMS like WordPress, Wix and Squarespace make it super easy to create a dedicated meta description for your pages. When writing these ensure that you include your keywords and use up all the space you have. It is also worth thinking of your meta description as a mini-advert for your content. It should be compelling and intrigue someone who may read it in the Google search results to click through.

Using images is a crucial part of creating great content. But Google cannot see an image like you and I can, that is why they include ‘alt tags’. These are tags that help Google understand what the image is. For example, you may include an alt tag like ‘oak hardwood flooring’ so that Google understands how it adds clout to your content.

Not using your alt tags is missing an opportunity to increase how positively Google sees your content.

Consistently Update Content

Updating your content is a great way to drastically increase your search engine rankings with very little effort.

Doing this shows search engines that you are consistently reviewing your content and providing the most relevant and up-to-date information. This, in turn, increases the chance that they will promote your content to their users.

Try reviewing old content and updating it to make it more relevant today. For example, we may update this article in 12 months time to include new tips on increasing SEO through content creation.

Ranking on search engines can include a lot of leg work. But that doesn’t mean you cannot benefit from search engine traffic with just a few updates and tweaks to your current processes. Follow the tips we have outlined in this article to help your business get more from your content.

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It’s all yours up in the air – for a pretty penny https://staging.whiteorchidinsights.com/news/in-the-air-pretty-penny/ Mon, 05 Oct 2020 09:03:06 +0000 https://staging.whiteorchidinsights.com/?p=1076
Posted to China Daily
By Edith Lu
It’s all yours up in the air - for a pretty penny flight attendant in airplane

The novel coronavirus is forcing more stranded passengers to use private jets despite the high cost of flights. Edith Lu reports from Hong Kong.

It might not have been an ostentatious remark.

“It’s the most expensive air ticket I’ve ever paid for in my life,” recalls a young student, ostensibly from one of the ultra-rich Chinese mainland families, as he tells about how his family dished out a staggering 2.5 million yuan (US$353,000) to fly him back from the United States to the mainland on a specially chartered private aircraft early last month.

It was at the peak of the scramble by thousands of panic-stricken people to get out of coronavirus-ravaged Europe and the US.   

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“People realize they’ve to spend money to avoid being cooped up in large commercial aircraft, or at airports swamped with people they don’t know. The advantages of a private jet have really come to the forefront.” Ian Moore, chief commercial officer of VistaJet

Sharing his experience on Shanghai-based Xiaohongshu — one of the world’s largest social e-commerce platforms for users to review products or relate their escapades with the community — the New York University student recounted the 17-hour flight from Big Apple aboard the 12-seater Bombardier Global 6000 jet, which landed in Hong Kong on April 7 after a stopover in Anchorage, Alaska.

As a Hong Kong resident, he was allowed to enter the city, and made his way back to Shenzhen across the boundary after completing his mandatory 14-day quarantine in the SAR.

Increasing Demand

There’s a similar story about two months ago of a flurry of people clamoring for a seat on a private jet from London to Shanghai with a price tag of 180,000 yuan as the COVID-19 pandemic brought the world’s commercial aviation market to its knees.

The coronavirus turmoil has suddenly thrust what’s traditionally seen as exclusive, swank private-jet travel out into the open, seemingly no longer an ultimate luxury for the super-rich or something out of passion or improvidence, but an absolute necessity in times of crisis. It has caught up with Chinese students and businessmen alike in Europe and the US, clambering to get home for fear of contracting the coronavirus, with China seen as safe ground as infections are reduced to a trickle.  

Due to locked borders and crippled commercial flights, they haven’t got much of a choice but to pay through their nose to hop onto flights that come just once a week, or opt for private flights that are safer and more convenient, but cost a pretty penny. 

The quest for short-notice, on-demand private-jet charters have gone through the roof, particularly long-haul flights, with private aviation companies’ phones ringing off the hook for inquiries.

Sino Jet — a business jet management company headquartered in both Hong Kong and Beijing — has 45 aircraft under its wing. It said it has been on the receiving end of some 2,000 requests lately for business-jet flights from students and anxious parents, and the company is running out of resources.

Malta-based VistaJet, whose fleet boasts more than 70 ultra-long-range Bombardier Global 6000 business jets, is among a handful of private-jet companies with offices in Hong Kong and on the mainland. It saw a 16 percent, year-on-year surge in the number of times its aircraft had taken to the air in the first two-and-a-half months of this year. In China, the increase in flights during the same period was 19 percent, mostly to and from Hong Kong and Macao.

The Hong Kong Business Aviation Centre, which operates business aircraft round the clock, providing technical support, ground handling and passenger and crew services, said business-jet flights have gone up 3 percent in the first quarter, compared to the same period a year ago. The demand has been greater since the Spring Festival in late January, with a big portion being charter flights. 

“This time around, people realize they have to spend money to avoid being cooped up in large commercial aircraft, or at airports swamped with people they don’t know. The advantages of a private jet have really come to the forefront,” Ian Moore, chief commercial officer of VistaJet, told China Daily.

According to Moore, for the greater part of February, they flew clients out of Asia which, at the time, was most severely affected by the outbreak. But, subsequently, it was the other way round. The huge air traffic volume was Asia-bound in March, with Italy emerging as the hotspot of the global pandemic after the coronavirus changed course and took on the rest of the world.

“Moving into March, it was probably one of the easiest times (to get clients) and the busiest time in terms of operations,” said Moore. He added that he saw the demand at its peak in China in March.

The HKBAC also confirmed that the majority of recent flights involved repatriating people stranded in some of the worst-hit countries and regions in Europe and from the US. 

The list of perks involving private-jet travel is long — privacy, comfort, flexibility, VIP-like escorts at airport terminals, free baggage handling on top of the prestige that comes with it.

Private aviation companies usually provide two types of product services — helping the rich to manage their own private jets, and offering air charter to individual clients. 

These days, many passengers on chartered flights are newcomers to the private jet age. According to VistaJet, in the first two weeks of March, they flew many regular members and their families back to their homes or “safe” places. The situation took a twist from the second half of March, with more new and one-off customers seeking charter flights to various locations. VistaJet then started offering more “individual repatriation flights”, which the company, normally, wouldn’t do.

A Sino Jet spokesperson said it was the first time for most of the Chinese students in Europe and the US to fly on private business aircraft. The company had to be particularly careful in transferring them to airports to make sure they wouldn’t be exposed to the virus.

“The skyrocketing prices may not seem reasonable in terms of the cost-to-income ratio. But, it’s inevitable with aircraft in short supply,” said Lin Zhijie, an aviation industry analyst.

Usually, the cost of air-charter travel is dictated by a host of factors — the type of jet preferred, reposition locations, the availability of take-off and landing airports, as well as the flight hours to be consumed.

A large majority of the air-charter market supply is made up of inactive aircraft owned by the ultra-rich, said Moore. As the pandemic escalated, many aircraft that had been in the market earlier in the year have been “retrieved” by owners who want to keep them for themselves, or they are reluctant to let strangers use them.

With a dearth of planes at departure locations, private-jet operators are forced to find new resources and use empty aircraft to pick up clients. This is a key element in the rising cost of air-charter services, according to Sino Jet.

Market expected to rebound

The private jet company expects demand to stay high in the coming two months as the coronavirus threat in many countries remains grave. By the end of March, the so-called repatriation surge in air travel had ended with stricter measures in place in various countries. 

To contain the risk of imported COVID-19 cases, the Civil Aviation Administration of China has enforced stringent regulations on the number of inbound private-jet flights, with just up to five flights permitted to land in cities on the mainland each day. However, the actual number of daily flights could be three.

According to the latest statistics released by WingX — a data analytics data firm specializing in the business-jet industry — global business aviation activity has dwindled by 68 percent from April 1 to May 5.

“Most people have got home or arrived in safe locations by now. So, you’re seeing a downward push on pricing given the fact that not many people are flying as they were before,” said Moore. 

Considering the economic shock from the pandemic, he expects the wealthy elite to use air-charter services more instead of buying their own jets in future after the virus is gone.

With the cautious and gradual relaxation of virus-suppression policies, the entire private aviation market is looking for signs of recovery in various regions of Asia, especially in their domestic markets.

Sino Jet sees the demand for China’s domestic private-jet flights possibly making a rebound in the next three months as people shake off their virus nightmares and return to work.

Contact the writer at edithlu@chinadailyhk.com

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Universal Launches COVID-19 Standards Program for Preferred Suppliers across its 100 Top Destinations https://staging.whiteorchidinsights.com/news/universal-covid19-program/ Wed, 23 Sep 2020 13:46:07 +0000 https://staging.whiteorchidinsights.com/?p=586

Initial program covers Ground Handling, Inflight Catering, and Ground Transportation

Houston (May 14, 2020) – Universal Weather and Aviation, Inc. announced that it has launched a new COVID-19 standards program for preferred suppliers across the top 100 destinations where its trip support customers travel. The initial program covers three core logistical components within a mission that physically touch passengers and crew — FBO ground services, inflight catering, and ground transportation.

“As the only mission management company that also operates and controls our own global divisions in FBO ground services, inflight catering, and ground transportation, we have an intimate and unique understanding of what COVID-19 best practices should be followed by our third-party providers within each of these domains,” said Greg Evans, Chairman, Universal.

“Universal and our preferred providers have a shared responsibility to do everything in our power keep our staff and mutual customers safe from potential exposure to COVID-19, so we felt that implementing this program of standards was an important measure to take.”

covid-19 suit

Standards for the program are based on COVID-19 health and safety practices outlined by the CDC, FDA, IATA and WHO, and they are similar to what has been implemented within Universal’s own global divisions for FBO ground services, inflight catering, and ground transportation – Universal Aviation, Air Culinaire Worldwide, and Universal-Drivania Chauffeurs, respectively.

So far, more than 80 percent of Universal’s preferred suppliers across its top 100 destinations have pledged their commitment to follow these standards for all missions managed by Universal. Universal is actively working to bring that to 100 percent by the end of the month.

“Flight departments are starting to think about how their processes will change once they start flying again. Many are asking how they should be pre-screening a range of suppliers,” said Ralph Vasami, CEO, Universal. “This program will help remove that uncertainty from the equation, speed up access to information, and streamline communications—relieving some administrative burden for both our customers and third-party providers.”

Universal Launches COVID-19 Standards Program for Preferred Suppliers across its 100 Top Destinations. smiling aviation workers

Universal’s own global divisions in FBO ground services, inflight catering, and ground transportation divisions are also taking additional measures:

Universal Aviation – FBO Ground Services: “Across our Universal Aviation FBO network, we’re rethinking the entire ground experience,” said Adolfo Aragon, SVP, Universal Aviation. “Passengers and crew are less interested in facility amenities now, and they are more concerned with ground time velocity and reducing risk of exposure. At each of our locations, we’ve been focusing extensively on passenger and crew traffic flow analysis to increase speeds where we can, reduce possible points of contact once they leave the aircraft, and perform before-and-after sterilization of physical touchpoints that we control.”

Air Culinaire Worldwide – Inflight Catering: “Within our owned-and-operated kitchens, we’ve scrutinized the chain of custody for the food we serve our clients—from sourcing and receiving, to preparing and delivery—in order to develop our enhanced health and safety standards,” said Paul Schweitzer, SVP Global Sales and Marketing. Sav Mongelli, VP of Guest Services & Global Network added, “We’ve taken these standards to our global partner network, and we now have over 1000 inflight caterers around the world who have pledged to follow them in order to mitigate risk of contamination and spreading COVID-19 and other diseases.”

Universal-Drivania Chauffeurs – Global Ground Transportation: “At Universal-Drivania Chauffeurs, we now have COVID-19 safety profiles completed for more than 500 ground transportation providers around the globe. We can tell you the exact procedures each are following, and confirm they have all met our minimum requirements,” said Frank Davidson, SVP Global Sales, Universal-Drivania Chauffeurs. “We are also conducting pre-trip reviews on every booking made through our platform to ensure that the vendors we are trusting our customers with are complying with our standards.”

For more on this program, visit https://universalweather.com/covid19.

smiling aviation workers in COVID-19

Additional information can be found at:

  • https://en.drivania.com/blog/health-and-safety-standards
  • https://universalaviation.aero/covid19
  • http://www.airculinaireworldwide.com/covid19/

About Universal Weather and Aviation, Inc.

You’re counted on to make every trip a success, but you don’t have to do it alone. Reduce your operating risk and stress by accessing a global community of resources dedicated to helping you prepare for unforeseen events, navigate the ever-changing regulatory environment, and manage your stakeholders’ expectations. Keep your organization moving and ensure mission success with complete and customized trip management services – coordinated through your dedicated trip support team, or online and on your Apple® iPad® via uvGO.

For more information, contact worldwide sales at +1 (800) 231-5600 ext. 3300 (North America) or +1 (713) 944-1622 ext. 3300 (Worldwide).

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